Customer service is not a department, it's everyone's job.




Mrs. Indira Varma has worked for 10 years with Citibank of New York, 10 years with Thomas Cook and a stint with Ministry of External Affairs as Honorary Director Travel for the Festivals of India.

Since 1987, Mrs. Varma is totally devoted in service to the Travel Industry through her various IVS travel related Companies.
IV Associated Pvt Ltd, International Visa Service, IVS Visa Application Center, IVS Global etc. and, Training Institute for Travel Trade.

Mrs. Varma was appointed Honorary Advisor to TAAI in the year 2006.

Early this year on 9th February, the Honorable Prime Minister of India, Shri Manmohan Singh, released Mrs. Varma’s book of poetry ‘Romancing Tagore’.

Mrs. Varma was decorated on behalf of the King of Spain by their Embassy in New Delhi with the The ISABEL LA CATOLICA cross on 1st March 2012.

Mrs. Varma believes that the customer is truly in a partnership with the company and vice-versa. In our Institution, promises are kept no matter what the cost in agony or over time. Service, reliability and a strong sense of personal accountability among down-the-line employees is crucial.




Vishwajeet Singh has over for 17 years of experience in Information Technology and his main vertical has been Travel. He has worked with a Multinational Travel Company as Head of IT for India & ME. He is a Post Graduate in Computer Science with Management Diploma from IIM K.

An IT strategist, innovator, evangelist, contributing to company's profitable growth through process innovation, progressive change management and through convergence of business and technology.

Successful history of providing strategic leadership for enterprise-wide technology initiatives; Pioneered significant Information Technology initiatives, which gave new directions to organizational practices; and brought tangible as well as intangible benefits to the organization.

Winner of prestigious D&B 2009 Awards for Best CTO Overall under Logistics & Transportation

Winner of prestigious D&B 2009 CTO Award for “Process Excellence” under Logistics & Transportation

scroll up